Privacy Policy for our Company NAYKOM 67
Our Privacy Notice explains how we gather, use, share and protect your personal data, regarding the services providing by the Company” NAYKOM 67” and using the website https://rentcarsofia.com and www.naycar.com. As registered operator of private data with the Bulgarian Commission for Personal Data Protection our main goal is to guarantee the protection of voluntarily provided data, abiding the best practices. We dedicate all our efforts in to safeguard your personal data. We use safety protocols for communication and online data transfer (such as HTTPS.
The Information we collect:
We gather personal information and we process it for the uses of the service “Rent a car”- physical identity (names, number of ID/Passport, date of expiry, the Country where it was issued, date of birth, full and accurate address, contact phone, e-mail), the scanned copy or picture of Driver’s license and partial bank card information, with which the deposit was made or the rent was paid. The data processing is necessary to comply with the contract obligations, as well as actions preceding the contract agreement, to which the individual is a party, to whom the data is relating. The necessity to gather personal data is in relation with the directives that, in certain circumstances, the State Authorities have the legal basis to demand personal data for identification. We also gather personal information, provided by you by using our website- names, date of birth, e-mail and contact phone. Examples services that gather such information are e-mail campaigns or events, and providing of the data is voluntary, but part of our services are not available if you do not provision this information. Generalized data is gathered by our system, while tracking the website traffic. This information does not identify you and is not connected in any way with the personal information, which you may have provided.
Sharing the Information with third parties:
We submit personal data to third parties only after receiving written agreement from the individual, to which the data associates. Without the consent of the individual, personal data can be yielded to third parties in the case, when we are obliged to submit information to the Government’s Authorities, which have the legal rights to request this information. We also provide personal data to accounting companies, in case you wish invoice to be issued, as well as Software companies, who are responsible for the technical support of the website and/or its separate functionalities. The aggregated data is not shared with third parties, such as advertisers and business partners.
What do we use the provided personal Information for?
The Information we gather is helping us to offer you the best possible and personalized service, as well as information, for which we are legally obligated, according to the Bulgarian legislation. Your personal information may be stored and processed for the following purposes:
- To book automobile- at the office, via phone, email or online.
- When providing the service “Rent a car”, when concluding rental contract.
- To process the transactions, which you could make in relation with the car rental.
- In the cases that we are obliged to submit information to the Government’s Authorities.
- To offer information, corresponding most accurately with you or your interests.
- To carry out marketing campaigns, promotions and marketing researches.
Cookies:
It is possible that the website, the online services, the electronic messages and the ads use cookies and other technologies such as pixel tags. These technologies are helping us to understand the behavior of the users, to find out which parts of our website did they visit and to facilitate and measure the efficiency of ads and searches on the internet. The information gathered via cookies and other technologies, we consider to be non-personal information. Nevertheless, as the local laws consider the internet protocol address (IP) or the like identifiers, as personal information; we also consider these identifiers as personal information.
Like most websites, we also gather automatically certain information and store it in register files. This information includes internet protocol addresses (IP), type and language of the browser ,internet service provider(ISP), redirect pages and exit pages, operating system, the date/time stamp, as well as clickstream data. We use this data to understand and analyze the trends, to maintain the sire, to learn more for the behavior of the website users, as well as demographic information for our user base as a whole.You could remove the Cookies, kept on your computer, through your browser settings. You can also control some of the Cookies from third parties, by using security-focused platforms, for example optout.aboutads.info or youronlinechoices.com. If you want additional information about the “Cookies” (in English), visit allaboutcookies.org . We use Google Analytics, to measure the traffic of our website. Google has its own policy for storing personal data, which can be examined at their website. If you wish to be excluded from Google Analytics visit the page for disabling Google Analytics.
Time limit for keeping the personal data:
The provided personal data will be stored for a period of 4 years 6 months, according to the requirementsof Art. 82, para. 4 from the Law of Administrative offences and penalties and Art.80 and 81 from the Criminal Code, in relation to Art.189 from the Road Traffic Act. Upon expiry of this legally established term, the data stored on electronic carrier will be deleted, and the paper data storage will be destroyed.
The right to access the information:
The customer is entitled to request information about the collected and processed personal data at any time, as well as to receive a copy of it. He can also demand rectification of his personal data in case of inaccuracy or if the data is incomplete. When the data processing is done on the basis of Customer’s agreement, he could withdraw the given permission at any point of time, free of charge, as he could also demand blocking or deleting of the gathered personal data, when all the conditions are met. The deletion of personal data can be made with filling in an application. If the deletion contradicts legal or contractual obligations for storage or other legitimate reasons, then instead of deletion only blocking will take place, and a motivated refusal will be sent to the Client. The Client has the right to file a complaint with the Commission for Personal Data Protection. For more information you can contact us on the address: Sofia, “Sv. Sveti Kiril I Metodiy” str. 138 or at customer@naycar.com